Singapore-headquartered insurtech Igloo has launched Igloo Tech Solutions, a comprehensive suite of digital insurance tools designed to modernize legacy operations and accelerate transformation across Southeast Asia’s insurance value chain.

Developed and refined over five years through the insurtech’s own embedded, agent-led and consumer-facing businesses, the platform now debuts as a standalone business line.

It includes a set of modular tools – Igloo Agent, Igloo Consumer and Igloo Partner – built on Turbo, the insurtech’s proprietary no-code core platform. This infrastructure enables insurers and brands to rapidly deploy new products, manage claims and streamline policy administration at scale.

The launch, the insurtech argues, “cements its position as a key enabler of digital transformation in a region still lagging in tech adoption”. Southeast Asian insurers reportedly allocate just 2% to 3% of gross written premiums to technology investments, a gap, the insurtech says, it intends to close.

Artificial intelligence ( AI ) sits at the heart of the platform’s value proposition. The AI claims agent uses conversational interfaces to guide users through the claims process, automating decisions with real-time feedback.

In parallel, AI fraud detection leverages optical character recognition and large language models to identify suspicious claims, alleviating the workload for claims teams and improving insurer efficiency.

Early deployments are already generating results. MSIG Vietnam is using Igloo Agent to boost productivity across its agency network. Meanwhile, Kredivo in Indonesia and TrueMoney in Thailand are embedding insurance products directly into their digital customer journeys via Igloo Consumer, enabling seamless user access to protection products.

The launch comes at a pivotal moment for the industry. Emerging technologies, particularly generative AI, according to McKinsey’s 2025 Global Insurance Report, are reshaping how insurance products are priced, distributed and serviced.

“Enhancing digitalization capabilities is not optional,” adds Raunak Mehta, the insurtech’s co-founder and CEO. “It is imperative in today’s landscape. [Our platform] is designed to bridge this divide, offering insurers the tools they need to modernize operations, enhance customer experiences and drive rapid growth.”